Case Studies

The Abacus Family

From $10M operating-business owners to multi-billion-dollar family offices and the RIAs serving them, our clients share one trait: the demand for clarity. Engagements across the three end markets we serve.

End Market 01

Private Client

High-net-worth individuals and families with $5M+ in tracked assets, typically operating-business owners, professional investors, or executives whose wealth has outgrown spreadsheets without yet having dedicated family office staff.

Private Client · Midwest · ~$55mm

Abacus Rolodex Member

Client
We met our client through a word-of-mouth referral from an existing Abacus user. He is a professional investor whose game is twofold: sourcing deals for his own personal investment and finding investors for the deals he originates. He holds public equities and many individual investments across companies and real estate.
Problem
Tracking was done in Excel, far from ideal. Beyond that, he wanted access to a broader network to share deal flow and hear what other sophisticated investors were doing.
Outcome
He was able to take advantage of our Abacus Rolodex, a curated group of private clients, family offices, and institutions that is ~$68 billion strong (as of April 2026) and growing, all looking for deal flow and co-investors. For any client tracking their wealth with an Abacus seat ($10k/year), the Rolodex is completely free. We connect members across VC, PE, and real estate. Importantly, we do not vet or recommend deals. We simply help you get in front of others in the Abacus family who love what they do and want to share it.
Why It Matters
If you are a deal junkie, this is the place for you. Private events, introductions, meet-ups, and golf outings are all part of the community. Our Rolodex members love it as much as the software.
$68B
Abacus Rolodex AUM · and growing

Private Client · Midwest · $11mm

The Operating Business Owner

Client
Our client owns an industrial business that represents 60% of his balance sheet. Outside of that, he holds public equities and gold.
Problem
His wealth is hyper-concentrated in a single operating business, yet he had no sophisticated way to track his balance sheet as he began diversifying. His only tool was a three-statement Excel model on his laptop.
Outcome
We onboarded him and now track all valuation updates to his company, displaying a concentration chart so he can watch his diversification improve over time. Everything is laid out in a way that logically documents his entire net worth and where his wealth is held, were he ever to pass.
Why It Matters
Many business owners have built an entire kingdom in one asset. Diversifying out of that asset is hard if you have no way of tracking your full wealth picture. Having a consolidated view, a list of custodians, and a plan for succession is one of the biggest advantages Abacus provides.
60%
Of balance sheet in one operating business

End Market 02

Family Offices

Single-Family and Multi-Family Offices where alternatives, operating companies, and intergenerational complexity are the norm. Empty-shelf incumbents have never delivered a complete solution. We do.

Single-Family Offices

Single-Family Office · Southeast · ~$100mm

The Small Team Stretched Thin

Client
A complex single-family office with a small team, whose source of wealth was old-world industry, think industrials and auto. He still owns 10+ LLCs for operating businesses and custodies assets across 5 to 10 custodians, including large institutions (GS, JPM, MS) and several regional banks. His complexity extends further into real estate, venture capital, and various passion assets.
Problem
The SFO team still wears two hats, supporting both the operating business and the family office, leaving no dedicated staff for accounting, monitoring, or reporting despite significant balance sheet complexity. The only consolidated financial picture produced was a periodic Personal Finance Statement (PFS) when an operating company needed a loan.
Solution
Abacus got moving immediately, building a feature to generate a weekly PFS that can be shared directly with lenders. We lifted his entire operation from excel-based to web-based with one source of truth, Abacus. The SFO principal can now log in and see his public equities, VC LP positions, direct company investments, and underlying bank accounts, eliminating the need to access five separate portals each day.
Outcome
The client is one of our strongest advocates. For $10,000 a year, we service what would cost the SFO more than $100k between empty-shelf software incumbents and a full team dedicated to tracking and reporting. He does not have to hire outside of his OpCos to manage his entire wealth picture.
Why It Matters
Family offices all look different. Some are sophisticated with large headcounts; others are still partially embedded in their operating company. Our White Glove Services team, led by ex-family office accountants who have managed and reported on over $1 billion in assets, bridges that gap without ballooning overhead.
$10K
Per year · vs >$100K incumbent spend

Multi-Family Offices

Multi-Family Office · Midwest · $300mm

The Patriarch Who Never Set One Up

Client
Our client made his money in a sleepy classic industry, think industrials, distribution, auto, and energy. He has an incredibly complex structure: LLC after LLC across various parts of his operating business, numerous operating bank accounts, and assets spread across multiple large custodians (UBS, GS, MS). He loves investing in real estate and restaurants, and his family is multi-generational with children, grandchildren, and growing.
Problem
Our client never bothered setting up a formal family office. All he cares about is cash flow and distributions, in his words, “what actually impacts my life.” But he had one sharp realization: “if I got hit by a bus, my wife and kids would have no idea where everything was.”
Solution
We moved slowly, onboarding public equities first and earning the trust of his private bankers at several prestigious institutions. Once they saw the quality of our work, they strongly encouraged him to bring his alternatives onto Abacus as well. What emerged was striking: each private banker had been advising their client on an incomplete picture, unable to see assets held elsewhere.
Outcome
The client is happy, actively onboarding more assets, and beginning to permission his Abacus to trusted advisors. His most trusted private banker now sees the full balance sheet, including assets held away, making him a more effective advisor. And if a bus ever does hit our guy, his family will know exactly where the keys to the kingdom sit.
“A wise man told me to never add up the total” — which helped him build it all. But now: “…my wife really would have no idea where everything is.”

Multi-Family Office · West · >$200mm

The 12-Hour Migration

Client
We met this family office early on, when Abacus was still just an idea, bonding over shared frustrations with legacy software. They had spent six months implementing a competitor and still ended up hiring an outside accountant just to fix the botched setup. With more than 100 alternative line items, multi-generational ownership, a death in the family, and both a for-profit and non-profit side of the house, they were understandably reluctant to go through another migration.
Problem
A multi-family office with trust structures triggered by a death in the family, a deeply negative experience with legacy software incumbents, and the full range of complexity you would expect: public equities, fixed income, VC, PE, and real estate.
Outcome
Rather than ask them to take another leap of faith, we just showed them. In 12 hours, using our proprietary agentic AI and our White Glove Services team of ex-family office accountants, we migrated the entire family office. What had taken six months to set up improperly, we rebuilt correctly overnight. When they heard our pricing was $10k per seat and they only needed two seats, they made the switch immediately and became some of our most outspoken supporters.
Why It Matters
Do not be held captive by a multi-year contract or the fear of migration. We can move you in a week, and this one took us 12 hours. We are happy to work through the economics of any existing contract together. Our goal is to earn your trust, not lock you in.
12 hours
Full migration · vs. 6-month failed implementation

End Market 03

Institutions

RIAs, endowments, distribution partners, advisory firms, and non-profits that need an aggregator built for alternatives, without bolting on a separate accounting team or ballooning headcount.

Institution · RIA · Southern USA · $700mm

Not An Empty Shelf

Client
A large RIA using a legacy provider for public equities tracking and trading. Two problems: they were frustrated with the legacy platform’s monitoring and reporting capabilities, and their clients were increasingly demanding alternative investments, something the legacy system simply could not handle.
Problem
The RIA was built for public equities. But today’s wealth wants alternatives, and their legacy system had no credible answer.
Solution
This is exactly why we are not an empty-shelf software. We deployed our White Glove Services team to work directly within the legacy system to ensure completeness, while simultaneously mirroring everything inside Abacus and building a live data pipe between the two platforms. Our WGS team received view-only access to every alternative investment across the RIA’s client base and took full ownership of K-1 collection, quarterly updates, and IRR tracking. The legacy system stays in place for trading. Abacus becomes the source of truth for everything else.
Outcome
The RIA never has to touch alternatives tracking in their legacy system again. No additional headcount. No client portal logins. They open Abacus, everything is current, and they get back to growing their business.
“We are NOT an empty-shelf software.”

Institution · RIA Largest Client · Southeast · $80mm

Helping an RIA Prospect Big Clients

Client
One of our existing RIA clients was moving upmarket toward larger, family office-style relationships. They called us asking whether they could pitch a prospective client on Abacus as a differentiator. We said yes. The target was a retired real estate private equity partner with 7 to 10 custodians, legacy carried interest across numerous deals, and a wide range of real estate development projects he was still actively managing in retirement.
Problem
The RIA needed a way to stand apart from a competitive field. Their answer was asset tracking: “You can see everything in one place, and we will make sure, with our partner Abacus, that it stays current for you.”
Outcome
The client onboarded with both the RIA and Abacus. He was genuinely surprised by what he saw. We now track all of his real estate deals, public equities, and fixed income, with his advisors permissioned to see the complete picture. The RIA passed the $10k per seat cost through to the client in this case, although in some cases we charge the end client directly.
Why It Matters
For RIAs trying to win larger, more complex relationships, Abacus is a genuine differentiator. The economics are flexible. We only care that the seat is covered. What you do with your client relationship and your P&L is entirely up to you.
$10K / seat
Flexible economics · RIA or client-paid

Institution · RIA · West · $1.5 billion

AUA to AUM

Client
We reached this RIA through a cold email, followed by a response, a 30-minute demo, and a few diligence calls. They were satisfied with their existing public equities platform and were not looking to replace it. But several of their largest clients had complex, alternatives-heavy portfolios that demanded something more. Rather than fight for the whole book, we started where the need was sharpest, and they referred us to their most complex clients one at a time.
Problem
This RIA did not need a new public equities system. They needed a way to serve clients whose wealth extended well beyond what their current platform could see.
Outcome
The RIA is now rolling Abacus out to all of their family office-style clients and absorbing the cost on their P&L. Their thesis: full balance sheet visibility converts AUA (Assets Under Advisory) into AUM (Assets Under Management). We also built a portfolio comparison tool within Abacus, so advisors can show clients exactly how their managed assets are performing relative to everything else they own.
Why It Matters
Your clients hold more wealth than they have told you about, and much of it is likely being mismanaged. Full balance sheet visibility through Abacus makes you a better advisor and gives you a credible path to managing more of what matters.
AUA → AUM
From assets under advisory to management

Institution · RIA · Midwest · $3.5 billion

200 Accounts Per Seat Rate Limit

Client
A newly formed RIA built by a team of experienced advisors who brought a substantial book of business with them from day one. Their custody is entirely through Schwab and Fidelity, and the book is predominantly public equities. A handful of clients have alternative exposure, but it is not the firm’s primary focus.
Problem
Their existing monitoring platform charged by the account, and at their scale it was getting expensive fast. They were overpaying for capabilities they did not need.
Outcome
Abacus is cheaper. We extended this RIA a program we now offer more broadly: 200 accounts per $10k seat. They connected all of their Schwab and Fidelity accounts, kept their prior platform only for trading and rebalancing, and moved all monitoring and reporting to Abacus.
Why It Matters
Do not overpay to track public equities and fixed income. One Abacus seat handles up to 200 accounts, freeing up budget for the things that actually grow your firm.
200 / $10K
Accounts per seat · RIA rate

Join the Abacus Family

Your wealth deserves the same discipline.

Whether you are a family office, an institution, or a private client, the Abacus White Glove team is ready to build your balance sheet with you.

Explore Platform